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Knowledge base
Getting Started (UQ)
Setting up ODIN PASS
12
Step 1: Welcome to ODIN PASS [on-boarding tutorial]
Step 2 [iOS]: Download the ODIN PASS app
Step 2 [Android]: Download the ODIN PASS app
Step 3 [iOS]: Setting up other transport apps for ODIN PASS
Step 3 [Android]: Setting up other transport apps for ODIN PASS
See all 12 articles
Buying a transport pass
7
[iOS] Buying a transport pass
[Android] Buying a transport pass
Am I locked in to a contract? What happens when the pricing changes?
[iOS] Renewing a transport pass
[Android] Renewing a transport pass
See all 7 articles
Using public transport with ODIN PASS
17
Where can I catch public transport with ODIN PASS?
Do I need my goCard to use ODIN PASS?
Do I need to show the bus driver or operator my ticket?
If I'm running late for the bus / train / ferry / tram can I get on without booking?
What happens if I accidentally book a ticket for later/earlier service?
See all 17 articles
Using other modes with ODIN PASS
6
How do I book 13cabs (taxi) with ODIN PASS?
How do I book GoGet with ODIN PASS?
How does ODIN PASS collect my usage data across transport services?
ODIN PASS personal data options
How do I know how many minutes I have used on my unlimited Neuron pass?
See all 6 articles
Earning and redeeming rewards points
0
FAQs
Using the app
8
Does ODIN PASS work on iOS (iPhone) and Android?
I'm having problems with the app, who should I contact?
What should I do if I need to change my destination part-way through a booked trip?
[Android] Automatic updates of ODIN PASS
[iOS] Uploading your profile photo (mandatory)
See all 8 articles
Handy shortcuts and features
5
[iOS] Setting your favourite locations and routes
[Android] Setting your favourite locations and routes
[iOS] How to reset your ODIN PASS password
[Android] How to reset your ODIN PASS password
How do I check the different transport trips I've been taking?
Feedback & requests
1
How to Submit Feedback and Requests
Billing
How does billing work?
1
Are there Pay-As-You-Go options on ODIN PASS?
Billing issues
1
I think I've been incorrectly charged while using ODIN PASS, what should I do?